With the prepay service program (“Prepay”); residential members may purchase electricity before they use it.  Prepay residential members avoid paying deposits, late fees, collection fees and/or reconnect fees. Prepay provides members the chance to become more aware of energy usage and better manage energy consumption.

  • Residential members may enroll in Prepay by setting up a Prepay account with an initial minimum purchase balance of $100.

  • Prepay members can manage the balance of their Prepay account by making a minimum purchase of $20 and avoid any interruption of their electric service.

  • No cash security deposit is required for a Prepay account.

  • Prepay members are provided text and/or e-mail alerts providing daily usage and charges.

Prepay purchases are accepted by the following methods:

  • Shelby Energy offices

  • Remote payment centers

  • iPhone /Android app “Shelby Eng”

  • Shelby Energy website/Member Portal

  • Telephone

  • Mail

How you make Prepay work for you?

  • Take control of your electric account and energy usage.

  • Monitor energy consumption and track usage patterns within your household.

  • Better manage and budget energy costs for your family.

  • Avoid paying a cash security deposit.

  • Avoid late fees, collection fees and/or reconnect fees.

Prepay Service Tariff

Please contact Shelby Energy Cooperative for more information at 1-800-292-6585.