Skip to main content
apply for service Apply For Service
pay online Pay My Bill
Update Member Info
Virtual Energy Assessment
Home
Menu
  • Bill past-due? Call 800-292-6585.

    Effective October 20, 2020, the Public Service Commission (PSC) has lifted the order to suspend disconnections of electric service for non-payment and regulated utilities across the state are resuming disconnections.
    We understand this has been a challenging year and many of our members have been faced with unforeseen financial hardships due to the COVID-19 crisis.
    For that reason, Shelby Energy will allow additional time for our members to prepare for repayment of past-due balances.

    If your bill is past-due, please contact us at 800-292-6585 as soon as possible to avoid an interruption of service. 
    Our Billing & Customer Service team will work with you to create a reasonable payment plan to fit your needs.

     

    Read more »

  • Home
  • My Account
    • Pay My Bill
    • Payment Options
    • Request Service
    • Rates & Services
    • Update Member Information
    • General Information
    • Outdoor Residential Lighting
    • Outage Map
    • Capital Credits
  • My Cooperative
    • History
    • Cooperative Documents
    • Board of Directors
      • Board Meetings
      • Board Minutes
      • Board of Directors Application
    • Staff Directory
    • Rates and Tariffs
    • Shelby Energy Territory
    • Capital Credits
  • Programs/Rebates
    • My Coop Power
    • Energy Audits
    • Co-Op Connections Card
    • Energy Efficiency Programs
      • Button-Up Program
      • SimpleSaver
      • Heat Pump Retrofit
      • Energy Star Manufactured Home Program
      • Touchstone Energy Home
      • DSM Program Tariffs
    • Renewable Energy
      • Cooperative Solar
      • Envirowatts
    • Electric Vehicles
  • Safety
    • Current Weather Conditions
    • Safety Overview
    • Outage Restoration
    • Safety Demonstrations
    • Request Safety Information
  • My Community
    • Kids Korner
    • Youth Programs
    • Community Involvement
    • Economic Development
    • Kentucky Living
    • WinterCare
    • Co-ops Vote
  • Contact Us
    • Service Locations
    • Request Service
    • Report Service Problems
    • Career Opportunities

NEW MEMBER ORIENTATION


Welcome to Shelby Energy Cooperative, Inc! We are pleased to have you as part of our membership.
Once you have completed the New Member Orientation, you will be asked to submit a survey based on your initial experience with us.
By completing this survey, you will be entered to win a one-time $20 bill credit.

 

Shelby Energy is a not-for-profit, member-owned electric distribution cooperative. We were established in 1937 by community members in Shelby, Henry and Trimble counties, with a mission to bring electricity to rural families. Today, we serve over 13,000 members across 10 counties.

Cooperatives are unique businesses. They are organized to provide a needed product or service based on not-for-profit principles. There are no stockholders in an electric cooperative. Instead, anyone that receives electric service from Shelby Energy is part-owner. We call them "members". As a member, you have a vote in the way the cooperative operates and you elect representatives from the membership to make up our Board of Directors. Because the cooperative is a not-for-profit organization, revenues collected beyond operating expenses are returned to members in the form of Capital Credits, in time, as our financial condition allows.

As you move through your New Member Orientation, you will learn more about the programs and benefits that are unique to Shelby Energy Cooperative members. Please watch the video below to understand more about the Cooperative Model and your role as a member of Shelby Energy Cooperative.

 

 


Next Page

 

Back to Top

This institution is an equal opportunity employer and provider.

**Should you have difficulty locating information or using any portion of our website, please contact us at 1-800-292-6585.**

Quick Links

  • Contact Us
  • News
  • Privacy Statement
  • Statement of Non-Discrimination

Follow us

©2021 Shelby Energy Cooperative. Your Energy Family

  • Home
  • My Account
    • Pay My Bill
    • Payment Options
    • Request Service
    • Rates & Services
    • Update Member Information
    • General Information
    • Outdoor Residential Lighting
    • Outage Map
    • Capital Credits
  • My Cooperative
    • History
    • Cooperative Documents
    • Board of Directors
      • Board Meetings
      • Board Minutes
      • Board of Directors Application
    • Staff Directory
    • Rates and Tariffs
    • Shelby Energy Territory
    • Capital Credits
  • Programs/Rebates
    • My Coop Power
    • Energy Audits
    • Co-Op Connections Card
    • Energy Efficiency Programs
      • Button-Up Program
      • SimpleSaver
      • Heat Pump Retrofit
      • Energy Star Manufactured Home Program
      • Touchstone Energy Home
      • DSM Program Tariffs
    • Renewable Energy
      • Cooperative Solar
      • Envirowatts
    • Electric Vehicles
  • Safety
    • Current Weather Conditions
    • Safety Overview
    • Outage Restoration
    • Safety Demonstrations
    • Request Safety Information
  • My Community
    • Kids Korner
    • Youth Programs
    • Community Involvement
    • Economic Development
    • Kentucky Living
    • WinterCare
    • Co-ops Vote
  • Contact Us
    • Service Locations
    • Request Service
    • Report Service Problems
    • Career Opportunities